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Apr 9, 2013

The relationship between cloud and content delivery networks (CDNs)

Ansley Kilgore

cloud and content delivery networks (CDNs)Content Delivery Networks (CDNs) have helped organizations scale their applications and website content for years. However, the prevalence of cloud computing has sparked misunderstandings about the relationship between cloud and CDNs.

As the lines between the cloud and CDN continue to blur, the question often arises of whether CDNs are still necessary. To the contrary, a CDN actually drives cloud adoption through enhanced performance, scalability, security and cost savings.

In this online discussion hosted by Cloud Ecosystem, Internap’s Pete Mastin discusses the relationship between CDNs and the cloud, and how it can benefit your business.

For more information on the relationship between CDNs and cloud, download the white paper, CDN: A Cloud Accelerant.

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Ansley Kilgore

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Apr 3, 2013

Internap to present at Cloud Connect event

Ansley Kilgore

Cloudonomics: achieving cost-efficiency and agility through hybridization – Part 3This week, the Santa Clara Convention Center in Silicon Valley becomes the hub for all things cloud. The annual Cloud Connect event brings together technology experts and cloud computing leaders to discuss the evolution of the cloud. The conference will cover mobile application deployment, big data and the variety of public, private and hybrid cloud options available today.

Join Internap’s VP of hosting services, Gopala Tumuluri, on Friday as he participates in a panel discussion about the pros and cons of different cloud infrastructure types and how to evaluate them based on performance, privacy and control requirements. With so many cloud options available, from public cloud to bare metal servers, the ability to determine the best approach for your unique business needs is critical for success.

Learn more about Internap’s cloud offerings in our Cloud Hosting Buyer’s Guide.

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Mar 6, 2013

Customer Spotlight: YouSendIt talks cloud, mobile, performance and team leadership

Ansley Kilgore


YouSendIt is a leading cloud file collaboration service that gives users anytime, anywhere access to content via web, mobile and desktop applications. In this customer spotlight, Sumeet Rohatgi, Sr. Director of Engineering at YouSendIt, shares his vision on current technology trends, cloud security, performance and building a successful team. To stay successful and meet the demand for comprehensive content collaboration in the cloud, YouSendIt relies on Internap’s Managed Hosting services, scalable storage solution and global Performance IP connectivity.

Q. What are the biggest technology trends that will affect your business in the near future?

A. The current phase of technology is marked with a rapid expansion of mobile computing capabilities and applications, which are increasingly dependent on the cloud to provide rich content and functionality. Along with the rise of these productivity applications, users’ content is getting fractured and spread over multiple cloud repositories (sometimes referred to as the ‘personal cloud’).

YouSendIt provides cloud content collaboration governance tools for enterprise IT, such as remote wipe, centralized policy management, compliance reporting and encryption. To help end-users search, use and control content spread across their personal cloud, YouSendIt is rapidly incorporating cloudnostic search technology gained from a recent acquisition, Found. Cloudnostic is the idea that anyone can access their content no matter where it is hosted.

Q. How do the growing concerns about online privacy and internet security affect your business strategy?

A. The astonishing influx of new mobile devices in the market brings new capabilities and applications that pose security threats. To secure IP, especially as it relates to enterprise content, some CIOs resort to draconian measures, and limit content collaboration capabilities like MDM (Mobile Device Management), MCM (Mobile Content Management), and even block access to entire sites within their internal organization networks. However, these devices can and often do connect to multiple networks, and IP (content) easily leaks out.

As a result of these concerns, we offer a toolset to build a secure and safe environment for content collaboration. Our solutions put control of shared content in the hands of professional users with features like password protection and file expiration. Our enterprise offering complements this toolset with a single sign-on for enterprise users, both from within the enterprise network and outside. Additionally, governance features like whitelist/blacklist enterprise domains provide a safe and trusted environment for collaboration. We encrypt all content at rest and perform virus scanning on files before downloading. Our cloud operations are PCI compliant and our processes are SOC 2/3 compliant. All communications to user devices and our cloud are encrypted and secure.

Q. Tell us why performance is important to your business.

A. The ability to access your cloud content anywhere, anytime and the fact that we have over 40 million users puts an enormous performance requirement on our infrastructure. Downtime or inability to access content even for a brief period is an immediate loss of trust, and at times a loss of business. Our applications (web, desktop and mobile) use Internap’s Content Delivery Network (CDN) to ensure content is delivered rapidly. We also have storage servers in multiple locations to help make content transfer faster to our users no matter where they are globally.

Q. Your CEO has discussed the importance of building a great team. What do you think is the most essential ingredient for successful technology teams?

A. Successful technology teams start off by having a set of shared foundational values — namely, respecting and trusting the judgment of every team member. In today’s cloud technology environment, a broad range of skills needs to be present on the team: setting up/maintaining cloud servers, being polyglot in writing platform specific applications and architecting solutions that can scale and be flexible at the same time. To counter a rapidly changing environment, being agile is another necessary ingredient. The team as a whole needs to be able to quickly understand and take advantage of features being added by the platform manufacturers. If you do not have respect and trust in your team, none of the above can happen.

From the rest of the organization, the team demands a high level of support and trust in their decision making. Technology teams should be empowered to make and conversely be held accountable for their decisions. The organization needs to be tolerant of risk and comfortable with the possibility of failure, as this creates a culture of innovation which can lead to subsequent higher returns.

Watch the video to learn more about how YouSendIt controls their IT Infrastructure.

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Feb 20, 2013

Choosing the right provider can alleviate cloud security concerns

Ansley Kilgore

 cloud security concernsCloud hosting solutions and other cloud offerings provide organizations with a powerful, cost-effective way to improve operations. However, cloud computing is a relatively young technology that many businesses are still trying to figure out. This has led to many security concerns because issues of control, data ownership and availability come into play. While these concerns are limited, all of them can be dealt with by choosing the right service provider to partner with.

Understanding cloud security issues
The core security issue in cloud environments stems from control. The data is placed in the hands of a third-party vendor, putting organizations in a position where they have to iron out the details of who owns the data at various phases of the partnership. Boundaries are unclear across the industry, creating problems with control and availability if the partnership is not effective.

The primary issue at the center of this is the newness of cloud technology. To a great extent, companies are still searching for the line between their responsibilities and those of the cloud provider. Inconsistent standards across the industry have led to many of the cloud security concerns, but individual providers can overcome these problems and protect data in the cloud more effectively than most businesses can do on their own.

Improving cloud security through an effective partnership
Collaborating with a cloud vendor is the first thing businesses need to do if they want to secure cloud assets effectively. Understanding everything from how the virtual servers will be established to data flows through the network can give IT departments a better idea of how the system will work and when the security responsibility falls on them. This communication can also allow both parties to establish clear lines of demarcation identifying data ownership, availability and control standards within the cloud deal.

Developing this type of collaborative partnership can be difficult. Working with a provider that is flexible and capable of offering a powerful security foundation is key when striving for such a relationship. If the vendor has a good security program and a clear Service Level Agreement (SLA), both parties will understand which responsibilities fall to the client and which ones stay with the provider. This knowledge can act as the starting point in building the type of working environment that overcomes many cloud security issues.

Recently, 54% of companies identified security as their main concern for transitioning to the cloud. Check out our infographic, Cloud Security: Perception vs. Reality, to learn how the right provider can alleviate your concerns and provide a secure environment for your data.

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