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Sep 13, 2018

Full Service in Two Languages: INAP Japan and TeraRecon


INAP’s network may be global, but we take pride in knowing that no matter where you are, the performance and service you get feels local.

That’s something that INAP Japan customer TeraRecon, Inc. learned when enlisting our colocation and Performance IP services. The world’s leading independent medical advanced visualization provider, TeraRecon provides detailed 3-D image processing support to the medical industry around the world.

The background: Preparing for a big server move

In June 2017, the Japanese branch of TeraRecon was merged under the American headquarters’ management. This meant a server room relocation, but more importantly, an opportunity to not only unify the systems—which had been previously been dispersed across several workstations—but also create a new development environment with more servers.

One month before the scheduled January move, TeraRecon discovered that their new office’s physical infrastructure and cooling systems would not be able to support a server room. Without any IT infrastructure specialists in its Japanese organization, TeraRecon sought out the help of a data center service provider. Among four options considered, INAP was the only one who was able to deliver both equipment and the network connectivity by the January deadline.

Making the move: The INAP support difference—in two languages

Our support team walked TeraRecon through the process in both English and Japanese, liaising between its U.S. and Japanese teams. “INAP Japan handled meetings with our U.S. engineering team and our systems manager, which let us proceed smoothly with our project in the limited timeframe,” says Mr. Uchiumi, Operations and Marketing Manager at TeraRecon. “INAP Japan’s network engineers’ support … repeatedly created easy-to-understand diagrams for us and explained everything to our U.S. engineers, who were uncertain about Japanese standards.”

INAP also guided the company through the ins and outs of data centers—literally and figuratively—providing a tour to showcase our power redundancy, security and temperature control systems. “By actually observing these features,” Mr. Uchiumi says, “we concluded that this was a Data Center we could trust to operate with sensitive medical imaging data.”

After the move: The benefits of working with an INAP data center

“Since moving into the data center, we haven’t had to worry about anything,” says Mr. Uchiumi. And without IT staff in its Japanese branch, TeraRecon trusts INAP’s expert support team to manage all the day-to-day maintenance.

For TeraRecon’s users, efficient, reliable network connectivity is a must. With our Performance IP service, built into the entire INAP network, TeraRecon doesn’t have to worry about latency or performance either. “We had previously heard about INAP’s ‘Route Optimizer,’ but we are still amazed at its efficiency in the actual production environment,” Mr. Uchiumi says. “We don’t feel any physical distance from our servers even though they are outside our office.”

And for the company’s remote medical image reading service, INAP’s Performance IP service will allow hospitals to provide drastically reduced turnaround times on diagnoses. “Without a high-quality network, the diagnosis would be delayed,” says Mr. Uchiumi. “However, INAP Japan’s ultralow latency network service is the best solution to remedy that issue.”

This post originated from INAP Japan:

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Aug 30, 2018

High-Density Colocation 101: What You Need to Know About Data Center Power Density and Why it Matters

Nick Chang, Editor

You’ve probably heard about the potential upsides of high data center power density: More power in a smaller footprint equals more efficiency. For applications that have specific, high-compute workloads, the benefits of high-density colocation are apparent.

Data Center Power Density Considerations

But high data center power density also brings with it some considerations, and not all environments can support it. For many, high-density colocation is a simple, straightforward way to reap the benefits of high data center power density, while also allowing you to lean on the expertise of a trusted colocation service provider.

This post will cover:

  1. What is high data center power density?
  2. What enables high-density colocation?
  3. What are the benefits of high-density colocation?

What is “High” Data Center Power Density?

First things first: What constitutes “high” power density? For background, a lot of data centers—including many owned and operated by colocation service providers—are simply not designed for high density.

Many average anywhere from 90-150 watts per square foot. “Normal” deployed data center power density ranges from 5-6kW per rack, and anything above that could be considered high density, up to around 30kW per rack. Some data centers exceed this, even achieving ultrahigh density of up to 50-60kW per rack and beyond.

Two takeaways here: 1) Data center power density can greatly vary from one data center to another, and more importantly, 2) high-density colocation is something that a data center or colocation space must be built to support.

But even when data centers are provisioned for high-density colocation, there is often a discrepancy between what they can theoretically support per cabinet and what actually gets used by any given customer. Often, it can be hard for even savvy customers to understand how to set up their infrastructure to optimize power draw or even properly assess their power needs.

This is why working with the right colocation service provider is so crucial. They can help you rightsize your set-up, helping you avoid over provisioning power that you don’t end up needing, and they will ensure that your equipment is properly configured to protect it from overheating.

What Enables High-Density Colocation?

This brings us to the primary limiting factor for power density: heat rejection, since high data center power density equipment configurations generate a tremendous amount of heat. Air flow management utilizing well-designed hot aisles and cold aisles are essential, forming a tightly controlled, closed-loop environment to prevent any inefficient mixing of hot and cold air. Alternatively, ultra-high density equipment configuration may require further steps, including close-coupling the cooling or utilizing other technologies, like liquid cooling.

Deploying air flow management devices and containment technologies that maximize cooling efficiency are also needed for a trouble-free high-density colocation configuration. So when it comes to physical infrastructure, an experienced data center and colocation service provider is invaluable; they will know how to set up and implement the right solution for your configuration.

At INAP data centers, our own specially engineered containment technology allows us to maintain tight control of our colocation environments, in addition to being highly scalable at lower costs. This empowers us to quickly deploy the right containment solutions for specific, high-density colocation equipment configurations, while keeping us flexible enough to adapt our solutions as requirements shift and evolve over time.

What Are the Benefits of High-Density Colocation?

Data centers that are enabled for high power density, like many of INAP’s, allow customers to achieve the same amount of compute in a smaller footprint, consolidating equipment needs. So any application with high-intensity, high-compute workloads will make great use of high data center power density space: e.g., cryptocurrency mining/blockchain, artificial intelligence or certain gaming applications.

But an expert colocation and data center service provider doesn’t just provide the space: They can ensure that your hardware is properly configured, while also ensuring equipment airflow is correct, equipment is racked properly and airflow augmentation devices are installed where needed.

And perhaps counterintuitively, higher data center power density also increases the effectiveness of cooling systems: More hot air being returned to the cooling system results in greater efficiency, since the primary source of inefficiency is low differential temperatures, leading to the staging up or down of cooling infrastructure. In other words, when the system is constantly running at a high temperature differential, it’s most efficient.

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Jun 20, 2018

Colo vs. Cloud: What’s Best for Your Business?


Yankees or Red Sox, Linux or Windows, Star Wars or Star Trek: There’s no shortage of choices life asks us to make. When it comes to cloud versus colocation, it may be tempting to see it as just another either-or decision. But the question you should be asking isn’t “colo or cloud”—it’s “what’s the right mix for my applications?”

Colo is sometimes forgotten because of its more popular, younger and shinier cousin the cloud, but there are use cases for both, and your particular mix will depend on your applications. For example, a financial services company that wants to leverage cloud to gain cost efficiency might use a public cloud for its end-of-day or end-of-month batch processing, while also using colo or hosted private cloud for its mission-critical databases and supporting applications. This configuration would provide the cost efficiency of public cloud for short-term workloads while also utilizing a dedicated, secure platform optimized for applications that are always on.

Regardless of your situation, developing a comprehensive cloud strategy will help you avoid lock-in, providing flexibility, adaptability and room to grow as your needs evolve. And that multicloud strategy just might include some smart usage of colocation if, for example, you have a need for specific hardware or want a network presence in certain locations. Here’s a primer for understanding the big pieces of cloud, colo and anything in between.

The Hidden Cost of On-Premise Solutions

For any organization facing the decision to “build” or “buy” their infrastructure, “buying”—whether bringing your hardware and renting space in a colo facility or shifting entirely to the cloud—is a simple step that is guaranteed to level up your IT. Yet the conversation about colo and cloud is usually focused on dollars spent and saved. This is understandable, especially since on-premise data centers are often expensive to secure and maintain, and going off-premise can have a clear impact on cost savings. But what could the conversation be if CAPEX or OPEX weren’t the primary drivers of your IT infrastructure decisions?

Now don’t get me wrong—I know keeping costs reasonable is important—but I also think it might be helpful to think about your choice in terms of a different resource: time. The math is simple: If you can offload certain tasks to a service provider, that’s time you get back. Every minute not spent handling maintenance and administration is a minute you now have free to focus on your actual applications. With that being said, here are the ways colo and cloud can make your life better.

Security and Compliance Improvement with Cloud and Colo

With a colo or cloud service provider, all the work of physical data center security and maintenance is no longer part of your to-do list—and a lot of compliance too, depending on your provider. With a managed service provider, they can take care of your routine data security and compliance tasks or even help you architect your infrastructure to fit the specific compliance needs of your applications.

Connectivity Ease with Colo and Cloud

A big part of the decision to move off-premise may be a simple need for connectivity. Your on-premise solution might lack certain connectivity altogether or you may have trouble with reliability or latency. Colo can solve these issues, whether you need to connect to certain geographies, carriers or third-party clouds like AWS or Azure. Managed services from your provider can give you an edge here too, ensuring dependable connectivity and minimizing latency even in spread-out networks.

Colo and Cloud Backup and Disaster Recovery

A huge upside to partnering with a comprehensive service provider is that regardless of your infrastructure solution, backup and disaster recovery services can be easily implemented. Whether using a colo facility or a hosted private cloud, both are effective, efficient ways to build redundancy into your systems—without having to build and operate your own second site.

The Biggest Difference-Maker: A Trusted Service Provider for Cloud and Colo

When choosing the right colo or cloud mix, it’s a good idea to start by asking a few questions:

  1. Where do you see your IT infrastructure and operations strategy in three to five years?
  2. What do you predict your service needs will be then?
  3. And most importantly: Are you working with a provider that gives you the capability to do the things you need to do today and won’t hinder you from doing what you need to do in the future?

Choosing the right colo or cloud provider can determine whether you have the flexibility and freedom to meet your future needs. They can be an invaluable partner in helping you to rightsize for today without limiting your options for the future. So pick a cloud or colo provider with a wide range of infrastructure solutions and managed services and one that is skilled, knowledgeable and experienced in multiple competencies, whether colo or cloud. At INAP, my team of solutions engineers help customers navigate the process, identify hard-to-spot downsides and share knowledge based on our experience assisting other customers.

Applications that aren’t a good fit for a legacy infrastructure model can be easily migrated with the help of a service provider like INAP, while maintaining a single partner that knows you and your business. The right cloud or colo solution will depend on your applications, and that will inevitably evolve over time. Rather than pitting colo against cloud, start from what your applications require, then find the right mix that makes sense for you.

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Apr 19, 2018

7 Incredible Examples of Augmented Reality Technology


Remember Google Glass?

The much-hyped augmented reality product from the search engine company promised to revolutionize the way we interacted with the world. It didn’t quite pan out.

While most of the tech world labeled Google Glass a magnificent failure, the underlying technology highlighted the enormous potential of augmented reality.

What is Augmented Reality?

This technology superimposes a CG image on a user’s view of the real world. Unlike virtual reality, where everything a user sees is generated by a computer, augmented reality keeps the real-world focus, but just adds elements that aren’t really there to enhance the user’s experience.

This application has been used everywhere from the healthcare tech industry to retail and even manufacturing—Google is reintroducing Google Glass as an augmented reality tool for the workforce.

A few innovative professionals are now even using augmented reality in their business cards.

Pretty cool, right?

Best Current Examples of Augmented Reality

The potential of augmented reality is endless.

It’s only a matter of time before this technology becomes a part of our everyday lives. We’re not quite there yet, but a few companies and organizations are making great strides with this technology today.

Here are seven of the best examples of augmented reality technology we’ve seen to date.

IKEA Mobile App

Aside from furniture with fun names that you need to assemble yourself and cheap Swedish meatballs, IKEA is also known in the tech world as one of the first companies to use augmented reality well.

The retailer began experimenting with augmented reality back in 2012, when shoppers could use the app to see how tables and shelves would look in various places around your house. IKEA is taking it a step further with its IKEA Place app, which now allows you select anything from the store’s catalog and see how it will look to scale anywhere in your house.

This is an extremely helpful tool for people who are wondering if a certain piece of furniture will fit in a tight space, or if the color of their prospective purchase will match the motif of the room.

Nintendo’s Pokémon Go App

You really can’t have an augmented reality conversation without mentioning Nintendo’s Pokémon Go app.

The smash hit of 2016, Pokémon Go allowed users to catch their favorite Pokémon by looking through their phones at the real world – but with superimposed images.

The game was an overwhelming success, with up to 65 million users at the peak of its popularity. It was probably also the reason you noticed scores of teens and young adults wandering around your neighborhood staring at their phones the whole time.

Google Pixel’s Star Wars Stickers

If you saw “Stars Wars: The Last Jedi” in theaters – or watched TV at all this past December – you probably saw this commercial:

Using the same basic idea as Pokémon Go, Google added a feature to the camera of its Pixel phones that allowed users to input AR stickers into pictures and videos. If you had a friend with a Google phone, you probably received at least one photo of a random Stormtrooper.

Disney Coloring Book

A few years ago, Disney created a unique way for children to see their favorite characters in 3D using augmented reality.

The research team developed technology using AR that would project colored images from a coloring book into 3D renderings using a mobile phone or tablet. This technology is still in its infancy and has not yet been released to the public, but this could usher in a whole new way for children to explore and play with their imagination.

L’Oréal Makeup App

Similar to the idea behind IKEA’s app, beauty company L’Oréal has a mobile app that will allow users to try out various types of makeup.

Think of it like a Snapchat filter. The app identifies your face and then will virtually show you what you would look like with a certain shade or color of a specific product.

Weather Channel Studio Effects

Television news has been using special effects to enhance its program quality for years. For example, weathermen have been standing in front of green screens for years that appear as maps to viewers to deliver their weather forecasts.

The Weather Channel is now taking technology one step further to illustrate extreme weather and its effects. Over the past several years, the broadcast company has used augmented reality to display a 3D tornado on set, show the height of flooding during storm surge and hurricanes and just recently drove a virtual car through the studio to show how vehicles lose control on snowy or icy roads.

Expect news, weather and sports programming to continue experimenting with augmented reality as a way to improve the television experience for viewers.

U.S. Army

Not all examples of augmented reality are fun and games.

The United States Army is experimenting with augmented reality programs to be used in combat that would help soldiers distinguish between enemies and friendly troops, as well as improve night vision.

This technology is still in development and may be years away from deployment, but military officials say this innovation would improve combat efficiency and help save lives.

The Infrastructure Needed to Run Augmented Reality

As you might expect, running an effective augmented reality program involves lots of data and a high-performing infrastructure. Any lag or delay in augmented reality programs would defeat the purpose of using the technology and leave the end user with a far less than optimal experience.

INAP’s data center and infrastructure services provide the necessary solutions you will need to power your augmented reality applications. Whether you are looking for colocation, managed or network services, or hope to run your servers in the cloud, our specialists can help find the right solutions your business requires.

Contact us today to speak with an INAP specialist about your specific business needs.

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Jan 30, 2018

Two of the Biggest Data Center and Colocation Myths Debunked


Data Centers Are Here to Stay.

Data centers play an essential role in the storage and management of a company’s data and digital information.

Large corporations may opt to store their digital information within their own data centers on site. However, many organizations rely on other companies to run the data center and will pay for the power and space – this service is known as colocation.

Colocation provides safe, reliable and affordable options that are essential to the growth and operation of many organizations and businesses. But due to the integral role they play, colocation and data centers are often also subjected to industry myths and misconceptions.

Here are two of the most common misunderstandings about data centers and their services.

Myth 1: The Growth of Cloud Computing Will Render Colocation Obsolete

One of the most popular data center myths is that the rapid expansion of cloud computing and services will eventually eliminate the need for data centers and colocation services.

It is true that the cloud has grown astonishingly in the last several years and this growth is sure to continue to rise; however, fear of the cloud’s size and strength is misguided. The cloud has not replaced onsite servers, so it’s unlikely it will replace data centers and the need for colocation.

Many businesses make use of cloud services to facilitate and improve their businesses processes, but very few businesses move all their data to the cloud. In most cases, living completely out of the cloud simply isn’t feasible. Some organizations just feel more comfortable storing sensitive data on-site or in dedicated data centers. While cloud computing is certainly growing, it is not growing monolithically. And as a result, blended infrastructure, with both cloud and colocation environments, are among the most popular setups for businesses.

For example, a business may choose to outsource repeatable business practices, such as emails or internal documents to the cloud, but that same business would choose to keep sensitive information and data housed within a personal server within a data center.

The growth of blended infrastructure solutions means that both colocation and cloud services will continue to have a role in handling the IT infrastructure needs of the future.

Myth 2: Data Centers Can’t Handle New Workloads

A second myth is that current legacy data centers lack the capabilities necessary to handle new IT workloads.

These infrastructure doomsday scenarios generally focus on the assertion that data centers lack the physical space and necessary power to properly handle our modern IT needs.

But once again, the reality is far less dramatic than critics suggest. New technologies and innovations in cooling and power usage allow data centers to be radically more efficient. So, while the amount of data being processed may increase, the amount of power being used stays relatively constant.

It is true that data centers need to adapt to a changing IT landscape; however, this change can be both sustainable and gradual. Rather than focusing on the dramatic, data centers can improve upon existing equipment. Data centers can continue to train and retain good employees, thus keeping performance and efficiency running at an optimal level. While new problems and situations may arise, data centers can still thrive in the current IT environment.

How Can Data Centers Support My Needs?

Data centers continue to play a valuable role in handling IT needs for organizations and businesses. Finding the right data center for your business is often about finding the provider who can give you the services and products you’ll need to keep your business applications running smoothly.

INAP’s data center specialists can assess your organization’s needs and find the right plan that fits your scale, scope and budget. Contact us today to learn more about INAP’s data centers and colocation services.

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Dec 21, 2017

5 Highlights from the Gartner IO Conference 2017


Insights and Advice from our Experts

INAP was fortunate to be a sponsor at Gartner’s annual IT Infrastructure, Operations Management & Data Center Conference 2017 in Las Vegas.

In addition to exhibiting our high-performance managed hosting and service solutions, our team of experts had the opportunity to attend some of the popular keynotes and sessions throughout the four-day event.

The conference included more than 150 sessions, so naturally we weren’t able to attend every one. We would have liked to, but since time travel is still unreliable at best, our experts picked the sessions they knew would be most relevant to the future of our business and our ever-evolving industry.

And they weren’t disappointed.

Here are five key industry insights and trends our experts brought home with them from the Gartner IO Conference.

1. Make Way for Artificial Intelligence and Machine Learning

You probably already use some form of automation in your business. Chatbots and virtual assistants are increasing in popularity, but are you doing enough to improve the efficiency of your infrastructure?

During their opening keynote address, Gartner’s Milind Govekar and Dave Russell predicted that if you don’t effectively adapt artificial intelligence (AI) and machine learning (ML) into your environment and workloads by 2020, your infrastructure may not be operationally and economically viable.

As a result, they expect an increase in software-centric or programmable infrastructure to support advanced platform thinking and integration with minimal human intervention. If utilized correctly, this technology will enable your environment to process more data faster with less cost.

Stay tuned.

2. Living on the Edge

It was just a few years ago that the internet of things (IoT) took off as the next big advancement in digital technology.

Businesses now need to embrace the edge by blending physical and digital resources to create an experience that provides value and makes a difference.

It’s not about rolling out technology for the sake of doing it. In a session about top trends in 2018 and their impact on infrastructure and operations, Gartner VP David Cappuccio pointed out the necessity of creating an intelligent edge. This focuses on utilizing connected devices that provide a real-time reaction and allow for interaction between things and people to solve a critical business need.

3. Data is More Valuable Than Ever

In a digital world of AI, connected devices and intelligent edges, data is becoming even more important.

Machine learning and automated systems will require additional data to analyze trends and behaviors to make logical decisions to improve efficiency, especially when connected with multiple devices. To manage the influx of digital information, a greater priority will be placed on data storage and backup. (Shameless self-promotion: INAP launched a new managed storage offering during this conference.)

More data also means more opportunities for hackers, and businesses are being forced to take additional steps to combat this risk. In a session about the state of business continuity management, we learned that average disaster recovery budgets were expected to increase in 2017.

4. Cloud Reaches New Heights

One of the overwhelming themes that kept coming up during sessions and keynotes was a focus on the cloud.

You’re probably already familiar with some of the stats that predict massive increases in cloud computing over the next few years. Gartner’s Govekar and Russell doubled down on those forecasts, claiming that by 2021, 80 percent of organizations using DevOps will deploy new services in the public cloud.

It appears we can expect more businesses to transition to a cloud-only model, where before it was just cloud first. The impact remains to be seen.

5. Mind the Skills Gap

With technical innovation and the transition to a more cloud-focused infrastructure, IT teams are being driven to master additional skills.

Some employees may be fast learners, but the reality for most businesses is that they’ll likely experience disruptions due to infrastructure and operational skills gaps.

Rather than being specialists or generalists, IT talent should strive to become versatilists – meaning they are a specialist for a certain discipline, but can easily switch to another role. In the meantime, companies need to consider the experience level of their existing teams when rushing to adapt new technology.

Implementing New Trends

Your business may already be in the process of implementing changes based on these trends. Or perhaps you’re aware that you need to get the ball rolling, but you’re not ready just yet.

Regardless of where you currently sit, you should consider how these trends will impact your industry and business model or you risk being left in your competitors’ dust.

It may seem like a daunting task, but you don’t have to do it alone. Consider a trusted partner who will be there every step of the way to provide guidance, support and the necessary services to help you achieve your business goals. That’s where INAP comes in. Our team of experts will assist you in preparing your organization and infrastructure for the technology of tomorrow. Contact us to learn how we can help you build a better IT infrastructure for today and the future.

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Dec 15, 2017

3 Reasons You (And Your Business) Should Be Excited About Our Expanded Dallas Data Center


UPDATE (4/30/18): Our Dallas data center expansion is complete! We’re proud to say our facility now includes over 30,000 square feet of Dallas data center white space and increased power capacity, exceeding 6 MW in the Dallas-Fort Worth metropolitan market. Our Dallas Colocation site is designed with Tier 3 attributes, SOC 2 compliance and 100 percent uptime. Plus, we’ve added a second Meet Me Room to provide carrier and network redundancy for providers and customers.

Don’t just take our word for it, come and see our impact on the Dallas data center market for yourself! Join us on May 23 for our data center in Dallas expansion grand opening. RSVP today for your free ticket. The list of Data Centers in Dallas is expansive, but once you see what INAP has to offer, you’ll understand what makes us different. 

Everything’s Bigger in Texas

If you haven’t heard by now, INAP recently began construction to expand our main Dallas data center.

In fact, our CEO Pete Aquino even laid the first floor tile in what will be the newest data hall in our data center in Dallas facility.

While we are excited about our expansion in the Dallas data center market, our new space also provides some big advantages for your infrastructure needs.

How Our Dallas Data Center Expansion Impacts You

INAP’s premier Dallas data center is already one of our top facilities, offering a full range of services and solutions with 100 percent uptime SLA, enhanced connectivity and 24x7x365 support and security. And now it’s going to be even bigger and better and should top your list when evaluating the Dallas data center market.

Here are three ways our Dallas data center expansion will benefit your business and IT infrastructure.

1. More Space

By adding more space to our data center in Dallas facility, we’ll have more room to accommodate your growing needs. When establishing your data center footprint, it’s important to think about the future. What’s the sense in investing your time and money in a solution that doesn’t align with your growth strategy?

The biggest benefit of adding more space means you’ll have more room to grow. The existing space in our North Dallas data center had already reached more than 75 percent capacity, so by expanding, you’ll have the ability to plan ahead and utilize available cabinets as your business needs evolve.

Of course, with INAP you also have the option of adding to your density without increasing your physical footprint. So, regardless of the type of growth you require, if you find yourself in a position where you need to scale up quickly, we will provide personalized solutions for your unique business environment to have you up and running quickly.

2. More Power

You’re probably wondering how all that extra space will impact the availability of power. After all, an abundant supply of power is essential for businesses looking for reliable and high-performing solutions for their websites and applications.

Our Dallas data center already features state-of-the-art technology and power density up to 20 kW per cabinet. But, if we learned anything from the 90’s sitcom Home Improvement, we could always use more power.

This expansion will add at least an additional two megawatts of critical power to our overall facility, which gives you peace of mind knowing you won’t run out of juice when you scale up your footprint and power consumption. Plus, our fully redundant system ensures your network is always powered and you’re never left in the dark.

The bottom line: You’ll always have the power you need when you need it in our expanded Dallas data center.

3. Location, Location, Location

Nothing is changing about the physical location of our Dallas facility. It’s staying in the same building.

But by expanding, you have more opportunities to house your environment in our prime location and take advantage of one of the best IT infrastructure markets in the country.

The region offers lower costs on power and has a wealth of tech-savvy workers. Plus, the city is positioned in the middle of the country with easy access to both coasts and the Midwest states, giving your business a strategic advantage and providing direct connections to other sites across the country via INAP’s backbone.

Expansion Without Compromise

INAP remains committed to providing the best data center services to power your business. Our new space allows us to expand without compromising the high-quality solutions and Tier III-type infrastructure with 2N redundancy and 99.999% guaranteed uptime that you’ve come to expect.

To learn more about how your business applications and infrastructure would benefit from the services at our expanded Dallas data center, request a call from us. An INAP representative will reach out to discuss your specific needs.

Our Dallas data centers are conveniently located in the Dallas-Fort Worth metroplex:

  • Flagship Dallas Data Center
    1221 Coit Road
    Plano, Texas 75075
  • Dallas Data Center
    1950 N Stemmons Fwy
    Dallas, Texas 75207
  • Data Center Downtown Dallas POP
    400 S Akard Street
    Dallas, Texas 75202

More About Our Flagship Dallas Data Center

Our flagship Dallas data center is located at 1221 Coit Road, Plano, TX 75075. This Dallas colocation data center connects to Atlanta, Silicon Valley, Los Angeles, Phoenix, Chicago and Washington, D.C. data centers via our reliable, high-performing backbone. Our carrier-neutral, SOC 2 Type II Dallas data center facilities are concurrently maintainable, energy efficient and support high-power density environments of 20+ kW per rack. If you need colocation Dallas services, or other data center solutions in the Dallas-Fort Worth metroplex, contact us.

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Dec 6, 2017

3 Signs Your Business Might Need Managed Storage


How to Win the Storage Wars

New technology is both a blessing and hindrance in the IT world.

Data is becoming more complex and businesses are demanding faster access to larger amounts of digital information. As a result, new equipment is constantly being developed which can accommodate more speed, storage and performance.

This new technology is great if you’re in the market for all new equipment; but let’s be honest, you’re probably not. And even if you are looking to do a full upgrade of your systems, investing in top-of-the-line equipment is likely a more expensive solution than most businesses are comfortable spending.

The result is a less than optimal solution which may not seamlessly integrate into your existing environment and cause more problems down the road. Plus, you risk untimely disruptions and downtime while deploying your new infrastructure. And we won’t even get into changing SLAs and business priorities.

Fortunately, there is a solution which can provide the options you need with the convenience of passing the grunt work to someone else: Managed storage.

Does Your Business Need Managed Storage

Managed storage is a service that allows all aspects of your data storage – from monitoring to maintenance – to be administrated and supervised within your environment. This reliable and high performing solution combines flexibility and scalability with the speed and efficiency you need to keep your applications running smoothly.

It doesn’t matter which industry your business occupies, you will likely have a need for managed storage. The bigger question isn’t if you need managed storage, rather when you will need it.

[Tweet “The bigger question isn’t if you need managed storage, rather when you will need it. #managedstorage”]

Here are three big signs your business might be ready for a managed storage solution today.

1. Your Current System is Outdated

Just like how a new car loses value the moment you drive it off the lot, your IT infrastructure can quickly become outdated after it’s deployed.

This shouldn’t come as a surprise considering the innovation and speed at which new technology is unveiled. Just look each fall when the major cell phone companies release their latest and greatest devices.

It’s not feasible or practical to replace your storage system with each tech advancement, so some IT departments are getting by with patchwork improvements or continually adding capacity to legacy systems. This may temporarily solve the problem, but with limited flexibility, you will run into more problems when you inevitably need to scale up your storage capacity again.

2. You Are Constantly Playing Catch Up with Your Storage Plan

Did you know the International Data Corporation (IDC) estimates that enterprise data doubles every 18 months?

If you’re not adequately planning for this surge of digital information, you’ll soon be faced with a situation that involves investing more of your budget to storage instead of spending capital dollars elsewhere, which could negatively impact the overall performance of your business applications.

Even if you have a solution in place, are you proactively managing your storage capacity and performance? For instance, your environment should allow you the flexibility to seamlessly scale out when you reach your capacity limit. If you’re not planning with your current and future needs in mind, you’ll always be playing catch up when it comes to your storage solution.

3. You Don’t Have Time to Properly Manage Your Storage

It’s no secret that running an effective IT infrastructure takes time and hard work. In addition to maintaining the upkeep of your equipment, you are constantly monitoring performance and storage to ensure your website and applications are running optimally to provide the best experience for your end users.

And when you do need to evaluate your storage lifecycle, you may find the process is lengthy and complex ­– providing insufficient data that’s not conducive to making an informed decision.

If you’re looking for a solution that can streamline the storage management process by making proactive decisions using predictive analytics, and allowing you more time to focus on your core business, you might want to consider managed storage.

Why INAP’s Managed Storage Solution Makes Sense for You

INAP offers a storage solution that meets or exceeds all of the standards you’d expect and require from a managed hosting provider. Our service provides performance, reliability (99.9999% availability) and security, with proactive flexible and scalable options so you’re never caught off guard when you are running out of space. Plus, our team of experts provides all the maintenance to keep you operating 24x7x365, so you can focus your time and resources on more important business matters.

Contact us today to learn more about how our managed storage solution can improve your performance and efficiency.

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Apr 16, 2014

Customer spotlight: Fluid IT Services provides future-proof infrastructure with Internap

Ansley Kilgore

FluidIT-LogoFluid IT Services offers small and medium-sized businesses a full range of IT solutions, from hands-on desktop support to senior engineering, networking, security and even virtual CIO services. Headquartered in Plano, Texas, Fluid acts as a full-service IT department for many of their clients, providing direct access to an experienced, knowledgeable IT team.

While larger organizations have in-house experts capable of making informed IT decisions and procuring the necessary technology, SMBs often do not have the resources to manage IT themselves. Migrating to the cloud is a great way for SMBs to simplify management of their IT and alleviate worries about hardware maintenance, business continuity and security, but most clouds are designed for enterprise-level companies. In 2011, Fluid built their own cloud to better meet the needs of the SMB market.

Fluid strives to reduce the IT burden on its clients and provide future-proof infrastructure that will stay relevant even as technology changes. Since transitioning applications to the cloud is central to their service offering, Fluid requires a reliable IT infrastructure with secure, scalable colocation services and a high-performance network.

Future-proof infrastructure
Technology changes quickly, and Fluid needs to stay ahead of the curve to make sure they can meet the evolving needs of their customers. As new regulations and security requirements emerge, particularly around HIPAA and SEC compliance, Fluid must provide the right infrastructure in the right locations to accommodate these requirements.

Company-owned and operated data centers
After more than 7 years with Sungard, Fluid evaluated several providers in their search for company-owned facilities. While many providers claim to have nationwide or global data centers, these are often sister sites that could potentially change ownership and negatively impact customers. Today, Fluid has a private caged environment in Internap’s Plano data center and recently expanded to a second location in San Jose, California.

Faster performance and consistent uptime
With Internap’s Performance IPTM service and Managed Internet Route OptimizerTM (MIRO) technology, Fluid’s customers benefit from faster Internet performance and a reliable, highly available network. Access to multiple carriers provides consistent uptime and allows Fluid’s customers to focus on their core business instead of worrying about connectivity and Internet performance.

Long-term relationship and support
Not only did Fluid require a provider that could meet their clients’ needs, they wanted a true partner for their business. The relationship with Internap is a key factor in Fluid’s ability to provide cloud solutions to their SMB clients.

With data center services and Performance IP from Internap, Fluid IT Services can focus on taking care of their customers and making sure they provide an IT environment that can handle the demands of the changing business landscape – today and in the future.

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Mar 13, 2014

Customer spotlight: Vix Technology enables contactless payments for mass transit

Ansley Kilgore

Mass_Transit_Vix_train_680x340While many transit agencies still rely on collecting cash from riders, that model is fast disappearing as a result of advancements in the area of fare collection for mass transit. Vix Technology, a global provider of integrated transit and mobility systems, continues to deliver an exceptional experience for public transit commuters through its innovations in contactless payment technologies.

With worldwide headquarters in Australia and North American headquarters in Seattle, Vix Technology delivers hardware and software solutions for electronic fare collection (EFC) systems. Vix recently received the Transport Ticketing Technology of the Year award for their latest product innovation, designed for Salt Lake City’s UTA (Utah Transit Authority). This system gives transit riders a variety of ways to pay their fares, including student and employee ID cards, bank-issued credit cards, ISIS mobile wallet and Google Wallets, in addition to the new FAREPAY pre-paid contactless card issued by UTA. The ability to accept multiple payment formats differentiates Vix Technology’s customers from other transit systems.

With features such as mobile account management and lost card protection, the UTA FAREPAY system creates value for riders and transit agencies alike. In order for Vix to provide a seamless, integrated commuter experience, they require an IT infrastructure that can handle large numbers of transactions in multiple payment formats. In Seattle alone, the ORCA system processes more than 100 million transactions per year.

Prior to transitioning to Internap, Vix leveraged dedicated colo cabinets in local data centers. In addition to purchasing and deploying the hardware, Vix also managed the environment. Not only was it expensive to purchase hardware up-front, but having dedicated operations and support staff available 24/7 to monitor the environment was also costly.

In its desire to move away from this model and evaluate options for outsourced hosting, Vix sought a more affordable solution that provided superior support, physical security and offered a highly scalable and flexible service. After evaluating three local companies, Vix selected Internap as the best fit.

Today, Vix Technology uses Internap managed hosting service via its Seattle and Santa Clara data centers. The Internap solution met Vix requirements in three main areas:

With strict regulations governing the privacy and storage of personal information and processing financial transactions, Vix requires complete visibility and control over how passenger data is managed. Internap’s infrastructure provides a secure, reliable environment to process payments and maintain data integrity. Vix Technology can leverage the benefits of cloud without the security and performance concerns of being on a shared platform with other users.

Internap’s flexible infrastructure provides the scalability of cloud computing in a dedicated, secure environment. Scalable storage solutions ensure that Vix Technology can accommodate increased amounts of data and traffic as business demands change. This is especially important for transit agencies planning to scale their services and expand ridership levels. With Internap’s global data center locations, Vix Technology can support service expansions across multiple countries.

With support from Internap’s Network Operations Center (NOC), Vix Technology can focus on meeting the needs of their customers instead of worrying about system maintenance. Certified Internap engineers are available 24/7 to provide support across worldwide locations and help ensure high availability.

Vix Technology’s innovations also give transit agencies the ability to analyze rider data, enabling them to predict and adjust routes and schedules accordingly. Analytics such as these are critical to the planning of mass transit systems in the future.

Whether you’re travelling by bus, train or ferry, Vix Technology is transforming the way people connect and commute. Through an innovative technology journey that includes reliable, scalable infrastructure from Internap, Vix continues to make mass transit more convenient for riders and less expensive for transit agencies.

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Ansley Kilgore

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