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Jun 13, 2013

CCP Games achieves high availability with Internap’s Flow Control Platform (FCP)

Ansley Kilgore

Flow Control Platform (FCP)Gaming companies that develop massively multiplayer online games (MMOG) require highly reliable connectivity for a consistent gaming experience. To meet consumer expectations and avoid outages, game developers must have an IT Infrastructure in place that allows them to assess network availability and performance across multiple carriers. The ability to deliver your game across the optimal network path helps reduce the risk of disruptions and slowdowns that would otherwise result in lost gaming subscribers and lost revenue.

CCP Games is one of the leading companies in the field of massively multiplayer online gaming. But when subscribers began reporting issues with inconsistent performance and outages during game play, CCP Games needed a way to quickly identify and resolve network problems. With a large global subscriber base and game play that involves integrated voice and chat features, the end user experience relies heavily on the ability to automatically route traffic across the best network path.

With Internap’s Flow Control PlatformTM (FCP), CCP Games can prevent network problems from affecting the experience of their online gamers. FCP provides the ability to analyze IP network-bound traffic in real-time, identify which networks to send traffic by measuring round-trip times and bandwidth usage and optimize all traffic for performance and high availability.

Real-time visibility – FCP provides visibility into performance and network availability across numerous network and carrier providers and then analyzes the data to automatically route traffic across the most optimal network paths.

Management and reporting – FCP delivers insightful metrics and reporting tools that can be used to understand the condition of providers’ networks at any time. This can significantly reduce the need for manual troubleshooting.

Automatic traffic routing – Instead of waiting up to several days for network engineers to address issues with poor performance, FCP automatically detects network problems before they affect the customer. The result is higher availability of CCP Games’ platform and increased customer satisfaction.

For online gaming companies and other industries that rely on optimal online performance, having the ability to automatically navigate around network trouble spots is critical. All carriers experience outages, and a solution like Internap’s FCP helps alleviate these problems without manual troubleshooting. Whether your goal is to maintain competitive advantage, improve customer satisfaction or grow your business, you need a consistent, reliable platform that end users can trust.

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Ansley Kilgore

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Dec 17, 2012

Important Product Notification: Flow Control Platform EOL and EOS

INAP

In the interest of providing the best performance and support available, we’ve made the decision to decommission several legacy Flow Control Platform (FCP and FCR) network appliances, some of which have been deployed for more than seven years. Specifically, the following models are End-of-Life (EOL) and will reach End-of-Service (EOS) by December 31, 2013:

  • FCP (10G, 10Gx, 5200, 5200 Blade, 500, 120, 100, and 60)
  • FCR (85, 10G)

“End of service” essentially means that we’ve stopped producing software code updates/fixes for the 4.X code base running on the legacy systems affected by this end-of-life notification. We will however continue to support these legacy products via active Maintenance Agreements until 12/31/2013.

Not to worry though, our new FCP 10GigE or FCP GigE platforms include the latest generation hardware, more power and run state-of-the-art FCP code base to handle all of your multi-homed optimization needs. Moreover, we are offering reduced rates to assist you in upgrading to these new platforms, which include the first year of Support and Maintenance at no charge.

Information about the new platforms can be found here.
Please call your FCP rep or 877.843.7627 if you need assistance during this transition.

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INAP

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