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Jun 13, 2013

CCP Games achieves high availability with Internap’s Flow Control Platform (FCP)

Ansley Kilgore

Flow Control Platform (FCP)Gaming companies that develop massively multiplayer online games (MMOG) require highly reliable connectivity for a consistent gaming experience. To meet consumer expectations and avoid outages, game developers must have an IT Infrastructure in place that allows them to assess network availability and performance across multiple carriers. The ability to deliver your game across the optimal network path helps reduce the risk of disruptions and slowdowns that would otherwise result in lost gaming subscribers and lost revenue.

CCP Games is one of the leading companies in the field of massively multiplayer online gaming. But when subscribers began reporting issues with inconsistent performance and outages during game play, CCP Games needed a way to quickly identify and resolve network problems. With a large global subscriber base and game play that involves integrated voice and chat features, the end user experience relies heavily on the ability to automatically route traffic across the best network path.

With Internap’s Flow Control PlatformTM (FCP), CCP Games can prevent network problems from affecting the experience of their online gamers. FCP provides the ability to analyze IP network-bound traffic in real-time, identify which networks to send traffic by measuring round-trip times and bandwidth usage and optimize all traffic for performance and high availability.

Real-time visibility – FCP provides visibility into performance and network availability across numerous network and carrier providers and then analyzes the data to automatically route traffic across the most optimal network paths.

Management and reporting – FCP delivers insightful metrics and reporting tools that can be used to understand the condition of providers’ networks at any time. This can significantly reduce the need for manual troubleshooting.

Automatic traffic routing – Instead of waiting up to several days for network engineers to address issues with poor performance, FCP automatically detects network problems before they affect the customer. The result is higher availability of CCP Games’ platform and increased customer satisfaction.

For online gaming companies and other industries that rely on optimal online performance, having the ability to automatically navigate around network trouble spots is critical. All carriers experience outages, and a solution like Internap’s FCP helps alleviate these problems without manual troubleshooting. Whether your goal is to maintain competitive advantage, improve customer satisfaction or grow your business, you need a consistent, reliable platform that end users can trust.

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Ansley Kilgore

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Apr 18, 2013

Not your grandmother’s online gaming

inap admin

iStock_gaming_grandmother_300x150Recently, I was invited to attend a meeting of the Georgia Game Developer’s Association (GGDA). It made me remember my first experience with gaming, which involved the original Nintendo game console, and I fondly recalled my grandmother saying that she’d never “waste her time on one of those things.” By the following week, she was helping Link save Zelda in “The Legend of Zelda” and was forever hooked on the iconic role play game.

As I listened to the panel of speakers at GGDA who had just returned from the Game Developers Conference (GDC) in San Francisco, one new piece of technology they were raving about was Sifteo Cubes. These are 1.7” cubes packed with more technology than my grandmother ever could have imagined. They communicate wirelessly with each other, and up to 12 cubes can be played at one time.

The techie in me began to think about the technology behind these innovative devices and the games that are played on them. To add games, one must download them via a desktop application and transfer them to a device using a USB cable. It made me wonder if Sifteo uses a Content Delivery Network (CDN) to support this type of download capability for their customers.

Internap’s CDN allows gaming companies to efficiently deliver content to gamers anywhere in the world at lightning fast speed. Using a CDN together with our Performance IPTM service creates a faster, more reliable online experience for users. The benefits to this are two-fold: gaming companies are able to distribute their content globally with minimal latency and their customers are able to download games more quickly and get back to gaming sooner. I wonder what my grandmother would have to say about that.

To learn more about the technologies that are essential to game developers, check out Internap’s Online Gaming Industry Handbook.

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inap admin

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